If you’ve made changes to your marketplace accounts and want those updates to appear in Reeva, you’ll need to refresh your store connection.
For example, if you created new policies or updated your shipping options, refreshing will ensure Reeva has the latest information.
On Mobile:
1. Tap on the 3 lines at the top left corner.
2. Go to Stores.
3. Select the Marketplace you need to refresh.
4. Tap Refresh Store.
FAQs
1. When should I refresh my store connection?
Anytime you make changes directly on a marketplace (like updating shipping policies) and want them to appear in Reeva.
2. How long does it take for changes to show in Reeva after refreshing?
Usually within a few seconds to a minute, depending on the marketplace’s processing speed.
3. Do I need to refresh all marketplaces or just one?
You only need to refresh the specific marketplace where you made the changes.
4. Will refreshing disconnect my store?
No. Refreshing simply updates Reeva with the latest marketplace data—it won’t remove your store connection.